Privacy Policy

Information We Collect

When you visit our culinary creativity platform, we collect various types of information to enhance your learning experience and provide personalized professional development opportunities. This information helps us understand how you interact with our content and allows us to improve our educational offerings.

• Personal identification information including your name, email address, and professional background when you register for our learning programs
• Usage data such as pages visited, time spent on different sections, and interaction patterns with our culinary technique content
• Device information including IP address, browser type, operating system, and mobile device identifiers
• Communication preferences and feedback you provide through our contact forms or direct correspondence
• Professional interests and skill level assessments to customize your learning path in culinary arts

How We Use Your Information

Your information serves multiple purposes within our educational ecosystem. We believe transparency about data usage builds trust and helps you understand the value exchange in our learning community.

Purpose	Information Used
Course Personalization	Skill assessments, learning preferences, progress data
Communication	Email address, communication preferences, feedback
Platform Improvement	Usage patterns, device information, interaction data
Technical Support	Account details, technical issues, device information

Data Storage and Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our data storage practices comply with international standards and are regularly audited for security effectiveness.

All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols. We maintain secure servers with restricted access, regular security updates, and continuous monitoring for potential threats. Your password information is hashed using advanced algorithms, making it impossible for anyone, including our staff, to view your actual password.

• SSL/TLS encryption for all data transmission between your device and our servers
• Regular security audits and penetration testing by independent security firms
• Multi-factor authentication options for enhanced account security
• Automated backup systems with encrypted storage in geographically distributed locations
• Staff training on data protection best practices and limited access principles

Your Rights and Choices

You have significant control over your personal information and how we use it. We respect your privacy rights and provide multiple ways for you to manage your data and communication preferences.

At any time, you can request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion of your account and associated data. These requests are processed within 30 days, and we'll provide confirmation once completed.

• Access your personal data and download a copy in a portable format
• Correct any inaccurate or outdated information in your profile
• Delete your account and all associated personal information
• Opt out of marketing communications while maintaining your learning account
• Restrict processing of your data for specific purposes
• Object to automated decision-making processes that affect your user experience

Data Sharing and Third-Party Services

We work with carefully selected service providers to deliver our educational platform effectively. These partnerships are governed by strict data protection agreements that ensure your information remains secure and is used only for specified purposes.

Our third-party services include cloud hosting providers for platform infrastructure, email service providers for communications, and analytics services for understanding user behavior. All these partners are required to maintain the same level of data protection that we uphold.

International Data Transfers

As our platform serves culinary professionals globally, some of your data may be transferred and processed outside of Malaysia. We ensure that any international data transfers comply with applicable privacy laws and include appropriate safeguards to protect your information.

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Different types of information have different retention periods based on their purpose and legal requirements.

Account information and learning progress are retained while your account is active and for up to three years after account closure to comply with educational record-keeping requirements. Communication records are kept for two years, while technical logs and analytics data are typically deleted after one year.

Cookies and Tracking

Our platform uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how you interact with our content. You can control cookie settings through your browser, though some platform functionality may be limited if you disable certain cookies.

We use essential cookies for platform functionality, performance cookies to understand site usage, and preference cookies to remember your settings. We do not use cookies for advertising purposes or share cookie data with advertising networks.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your registered email address and provide a prominent notice on our platform.

Continued use of our platform after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your information.